Tewkesbury Borough Council’s bulky waste collection has been transformed to offer a service that is as friendly to the environment as it is to its customers.
Following a review of the service, the council has responded to feedback from the public, (through its citizens’ panel) which expressed an overwhelming desire for the council to recruit a bulky waste collection supplier that could offer a ‘reuse and recycle’ option.
Orchard Recycling – who also deliver a similar service for Cotswold and Forest of Dean district councils – have been appointed as the contractor and are now delivering the service on behalf of Tewkesbury Borough Council. The move should result in approximately 70% of bulky waste collected being reused or recycled, benefitting local communities and the environment.
The service has been streamlined and waiting times are expected to reduce substantially (to around seven days) thanks to the large collection capacity of Orchard Recycling’s fleet of vehicles. Customers are also able to book collections online at any time (instead of ringing to book a collection during office hours) and a single booking has increased from up-to-three to up-to-six items.
The most obvious benefit to customers though, is the great value for money – it costs £22 for the first item and then £10 for each additional item (up to six per booking).
Peter Tonge, Head of Community services, said: “I’m really pleased that the council has been able to transform its bulky waste collection service to make it quicker and easier for residents to dispose of unwanted household goods and furniture. We are pleased that our citizens’ panel shared our desire to create a service with a focus on reusing and recycling bulky waste and it’s fantastic that we’ve been able to make that a reality.”